Help and Support

Do you offer returns?

We value our customers and strive to ensure you're pleased with your purchase. Please note that our custom products are made to order and are non-returnable, so please double-check the material, size, and spelling before placing your order. If you'd like a preliminary mockup, please reach out to our customer service team.

​​

​

What if I receive a defective product?

We conduct thorough quality checks on every product to ensure you receive only the finest in the industry. If you receive a defective item, please contact our customer service team for assistance, as we address such issues on a case-by-case basis.

​​

​

Do you cover damage incurred from transportation?​

Please inspect your items promptly upon delivery. For items damaged during transit, please reach out to our customer service team within 3 business days of receiving the damaged product, and we will arrange a solution for you.​